FAQ

Order Processing Time

Credit card will be charged upon checkout.

Orders will be processed within 3 business days from receipt of payment.

Custom orders will be processed within 15 business days from receipt of payment.

All orders are shipped from the East Coast, shipping times vary based on UPS time in transit. Customers will be notified by email of any shipping delays.

Order Changes/Cancellation

Order changes and cancellations may be requested on the same day of order placement by 4:00pm EST.

For change orders, please email Customer Service at hello@PunchArtGraphics.com; must include your Order # and requested change. Customer Service will email to confirm changes.

For cancellations, please email Customer Service at Hello@PunchArtGraphics.com, must include your Order #. Customer Service will email to confirm cancellation eligibility and if eligible, you will receive a refund to your payment method within 5 business days.

Damage & Return Policy

All PAG products are made to order. All orders are final sale. Credit card will be charged upon checkout.

PAG will replace any product damaged during shipping with proof of damage.

Please email hello@PunchArtGraphics.com with your Order #, product name, date of receipt and photo of damage. We will review and reply.

Dimensions & Weight

All size and approximate weight information can be found here: Dimensions and Weight Info.

Accessories

Each WriteOn comes with 1 dry erase pen, shammy and hanging hardware.

Each SlideIn comes with hanging hardware.

Each Doorable comes with hanging hardware.

Customer Service

Monday - Friday

8:00am - 5:00pm, EST

hello@PunchArtGraphics.com